Shipping FAQ's

Oblisk Exotics

Below you’ll find answers to the most common questions about shipping, delivery, and order tracking. If you don’t see your question here, feel free to reach out to our support team.

Where do you ship to?

Oblisk Exotics currently ships within the United States only. We do not offer international shipping at this time.

How long does order processing take?

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

How long does delivery take?

Once shipped, estimated delivery times are:

  • USA Domestic Shipping: 1–7 business days

Delivery times may vary depending on your location and the shipping carrier.

How much does shipping cost?

Shipping fees are calculated at checkout based on your delivery address and order size.

Any available free shipping promotions will be clearly shown during checkout.

Will I receive tracking information?

Yes. Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.

My tracking says “Delivered” but I didn’t receive my package. What should I do?

If your package is marked as delivered but you can’t locate it:

  • Check around your delivery location and with neighbors

  • Contact the shipping carrier directly for further details

Oblisk Exotics is not responsible for packages marked as delivered by the carrier, but we’re happy to assist where possible.

What if I entered the wrong shipping address?

Please double-check your shipping details before placing your order.

  • Oblisk Exotics is not responsible for lost or delayed packages due to incorrect or incomplete addresses

  • Orders returned because of address issues may require additional shipping fees to be resent

If you notice an error immediately after placing your order, contact us as soon as possible—we’ll do our best to help before shipment.

Do you ship discreetly?

Yes. All orders are packaged securely and discreetly to protect your privacy.

What happens if my order is delayed?

Occasional delays may occur due to factors beyond our control, such as:

  • Carrier delays

  • Weather conditions

  • High shipping volumes

Oblisk Exotics is not responsible for carrier-related delays, but we appreciate your patience and understanding.

What if my order is lost or damaged during shipping?

If your order arrives damaged or incorrect, please contact us within the timeframe stated in our Returns & Refunds Policy, including your order number and clear photos of the issue.

Can my order be refused or returned due to local laws?

Customers are responsible for understanding local and state laws regarding hemp-derived products.

Oblisk Exotics is not liable for orders that are refused, returned, seized, or destroyed due to local regulations.

Still need help?

If you have additional questions about shipping or delivery, please contact us at: obliskexotics@gmail.com